Privacy Policy
Last Update: May 23, 2025
VodaSafe Inc. (“VodaSafe”, “we”, or “us”) values and respects your privacy. We have prepared this privacy policy to describe the manner in which we collect, use, disclose and otherwise process personal information when you visit the website for our AquaEye product located at https://aquaeye.fultonst.digital/ (the “Website”), download and use our mobile application (the “App”), or otherwise interact with us.
AquaEye, powered by VodaSafe, is an advanced underwater sonar device that uses ultrasound and artificial intelligence technologies to allow rescuers to identify human bodies, debris, and other obstacles. AquaEye syncs with the App, providing near real-time data for more efficient search and rescue operations (the “Services”).
TABLE OF CONTENTS
COLLECTION AND USE OF PERSONAL INFORMATION
Means of Collection
We collect personal information that you provide directly to us (through our Website, App, or through other communication channels) as well as information your devices provide to us automatically.
How we collect and use personal information through the Website, App and in our other interactions with you
We may collect and use personal information when you:
- Visit our Website.
- Register for an account on the App.
- Use the App.
- Purchase our products or Services.
- Sign up to receive marketing emails such as newsletters, offers and promotions.
- Attend an event.
- Provide feedback and reviews of our products and Services.
- Apply for a job at VodaSafe.
- Participate in our surveys or research.
- Participate in contests, promotions or sweepstakes.
- Contact us with a comment, question or complaint.
Visit our Website: You do not have to register to visit or use our Website. However, we may collect certain personal information when you visit our Website. Please see the “Information About Our Website” section below for detailed information regarding the personal information we collect when you visit and use our Website, and the choices you have with regards to that collection.
Registering for an Account on the App: You will be asked to create an account before you can use the App. We collect your [name, email address, company, department/team, position/title, geolocation] and you will be prompted to create a username and password. We use this information to authenticate your request for an account and to create and administer your account. We will never ask you for your password or other credentials in any unsolicited communication (such as letters, phone calls or email messages). If you become aware of any unauthorized access to or use of your account, you are required to notify us immediately.
Once your account is activated, we may collect certain limited information to create your profile, and information about your device’s registered locale and language preferences.
Using the App: We collect your [name, email address, company, department/team, position/title, geolocation]. We use this information to enable you to access AquaEye data that is synced through the App for recording and documentation purposes, and to allow users to train on the use of the AquaEye and the App. Please see the “Information About Our App” section below for detailed information regarding the personal information we collect when you use our App, and the choices you have with regards to that collection.
Purchase Products or Services: We (or our authorized third-party payment processor, Stripe) may collect your personal information including your [full name, address, phone number, email address, company name, department/team, and payment information (including billing address, credit card number, expiration date and CVV code)] when you purchase products and Services offered by us. If you pay using a debit or credit card, VodaSafe will not store any of your card information. Marketing Communications: We may send you updates, newsletters, offers or other marketing communications using your email address. You can unsubscribe at any time by clicking the “unsubscribe” link included at the bottom of each. Alternatively, you can opt out of receiving marketing communications by contacting us at the contact information provided under the “Contact Us” section below. Please note that you may continue to receive transactional or account-related communications from us for administrative purposes.
Attend an Event: If you attend one of our events or webinars, we may collect information such as your first and last name, company name, work email address, phone number and address, so that we can communicate with you about the event or webinar and contact you about future events or webinars.
Provide Feedback and Reviews: We may collect and use feedback and/or reviews about our product and Services to better understand our customers, and to enhance our products and Services. With your consent, we may publish your feedback and/or reviews on our Website or in other promotional materials.
Apply for a Job at VodaSafe: In connection with an application or related inquiry for a job at VodaSafe, you may provide us with certain personal information about yourself (such as that contained in a resume, cover letter, or similar employment-related materials). We use this information to process and respond to your application for current and future career opportunities at VodaSafe.
Surveys and Research: From time to time, we may offer you the opportunity to participate in one of our surveys or other research projects. We will collect certain personal information about you if you choose to participate in a research survey of ours. The information we collect will depend on the particular survey or research project and we will provide you with specific details regarding our information practices for that survey or research project prior to collecting any information from you. The information obtained through our surveys and customer research is used in an aggregated, de-identified form. We use this information to help us understand our users and to enhance our Website and App, and for auditing and data analytics.
Contests, Promotions and Sweepstakes: When you enter a contest or participate in a promotion or sweepstake, we may collect your name, department name, state/province, email address, phone number, and any additional information or content required for the contest or promotion, including to deliver a prize to you. We use this information to administer your participation in the contest, promotion or sweepstake. As part of a contest, promotion or sweepstake, we may obtain your consent to share or otherwise publish the content you submit.
Contact Us: When you contact us with a comment, question or complaint about VodaSafe or AquaEye through our web form, email or by phone, you may be asked for information that identifies you, such as your name, , email address, company name, department/team, position/title, phone number and address, along with additional information we need to help us promptly answer your question or respond to your comment or complaint. We may retain this information to assist you in the future and to improve our customer service and service offerings.
INFORMATION ABOUT OUR WEBSITE
- Visiting Our Website: In general, you can visit our Website without telling us who you are or submitting any personal information. However, we collect the IP (Internet protocol) addresses of all visitors to our Website and other information such as page requests, browser type, operating system and average time spent on our Website. We use this information to help us understand our Website’s activity and to monitor and improve our Website.
- Cookies: Our Website use a technology called “cookies”. A cookie is a tiny element of data that our Website send to a user’s browser, which may then be stored on the user’s hard drive so that we can recognize the user’s computer or device when they return. You may set your browser to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from our Website, you may not be able to take advantage of all of the Website’s features.
- Analytics: We may use a third-party such as Google Analytics to help us gather and analyze information about the areas visited on the Website (such as the pages most read, time spent, search terms and other engagement data) in order to evaluate and improve the user experience and the Website. These third parties may use cookies and other tracking technologies. For more information about Google Analytics or to prevent the storage and processing of this data (including your IP address) by Google, you can download and install the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. You can also obtain additional information on Google Analytics’ data privacy and security at the following links:
- Third-Party Links: Our Website or App may contain links to other websites and applications that VodaSafe does not own or operate. We provide links to third-party websites and applications as a convenience to the user. These links are not intended as an endorsement of or referral to the linked websites or websites. The linked websites and applications have separate and independent privacy policies, notices and terms of use. We do not have any control over such websites and applications, and therefore we have no responsibility or liability for the manner in which the organizations that operate such websites and applications may collect, use or disclose, secure and otherwise treat personal information. We encourage you to read the privacy policy of every website you visit.
INFORMATION ABOUT OUR APP
When you install or use our App, we may collect and use the following additional information:
- App Usage Information and Analytics: As with many applications, certain limited data is required for the App to function on your device. When you access and use the App, we may automatically collect certain details of your access to and use of the App, including information about the type of device hardware and operating system, unique device identifier, IP address, and language settings of your device. We also collect information about the date and time the App accesses our servers. We use this information to help us understand the activity on our App, to monitor and improve our App, and to tailor your in-App experience. In addition, we may use third party service providers to collect analytical information about your use of the App, such as the App features used and time spent on the App, to help us tailor your in-app experience, improve our products and the quality of our App, and to manage and analyze data in order to better understand our users.
- Geolocation Data: If you have consented by enabling location access, we may receive and store your precise location information, including when our App is running in the foreground (our App is open and on screen) or background (our App is open, not on screen) of your device. As communication with the AquaEye uses Bluetooth and Wifi technologies, geolocation data is used to identify Wifi and Bluetooth networks that are available. You may use our Services without enabling the collection of precise location information from your device; however, this may impact your experience including the accuracy of certain features and functionality. If you have not allowed us to receive your precise location, we can only determine your approximate location. You can opt-out at any time by turning off your location services for the App either within the App or in the settings of your mobile device.
- Push Notifications: If you provide your consent to receive push notifications, we may send push notifications to your mobile device to provide you with App updates and other relevant information. If you wish to stop receiving push notifications from us, you can turn off push notifications for the App either within the App or in the settings of your mobile device.
INTEREST-BASED ADVERTISING
We work with third parties such as ad networks and other advertising companies that use their own tracking technologies (including cookies and pixel tags) on our Website and App in order to provide you with tailored advertisements across the Internet. These companies may collect information about your activity on our Website and App and third-party websites (such as web pages you visit and your interaction with our advertising and other communications) and use this information to make predictions about your preferences, develop personalized content and deliver ads that are more relevant to you on third-party websites. This information may also be used to evaluate the effectiveness of our online advertising campaigns.
Opting-out of Interest-Based Advertising: For more information about interest-based advertising and to understand your options, including how you can opt-out of receiving behavioural ads from third-party advertising companies participating in the Digital Advertising Alliance of Canada, please visit the Digital Advertising Alliance of Canada website at http://youradchoices.ca/choices.
- Please note that even if you opt-out of interest-based advertising by a third-party, these tracking technologies may still collect data for other purposes including analytics and you will still see ads from us, but the ads will not be targeted based on behavioural information about you and may therefore be less relevant to you and your interests.
- To successfully opt out, you must have cookies enabled in your web browser (see your browser’s instructions for information on cookies and how to enable them). Your opt-out only applies to the web browser you use so you must opt-out of each web browser on each computer you use. Once you opt out, if you delete your browser’s saved cookies, you will need to opt-out again.
SAFEGUARDS AND RETENTION
We have implemented administrative, technical and physical measures in an effort to safeguard the personal information in our custody and control against theft, loss and unauthorized access, use, modification and disclosure. We have measures in place that are designed to restrict access to personal information on a need-to-know basis to employees and authorized service providers who require access to fulfil their job requirements. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security.
We have record retention processes designed to retain personal information for no longer than necessary for the purposes of providing the Services to our customers, for the purposes set out herein, or as otherwise required to meet legal or business requirements.
YOUR CHOICES
Marketing Communications
As indicated above, if you receive our email marketing communications from VodaSafe, you can unsubscribe any time by clicking the “unsubscribe” link included at the bottom of the email. Alternatively, you can opt out of receiving our marketing communications by contacting us at the contact information under the “Contact Us” section below.
Exercising Your Privacy Rights
Subject to applicable law, you have the right to access, update, rectify and correct inaccuracies in, and withdraw consent to the processing of, your personal information in our custody or control. You may make such a request or withdraw consent by emailing or writing to us using the contact information set out below. We may request certain personal information for the purpose of verifying your identity when you seek access to your personal information.
To opt out of interest-based advertising, see the “Interest-Based Advertising” section above.
INFORMATION ABOUT OUR PRIVACY GOVERNANCE POLICIES AND PRACTICES
We are committed to protecting personal information and have implemented a comprehensive set of policies and practices that govern our treatment of personal information. These policies and practices include:
- policies and procedures designed to protect personal information in our custody and control from unauthorized access, use or disclosure;
- processes to respond to data subject requests and complaints in a timely and effective manner;
- policies and procedures to respond to privacy and security incidents;
- a framework for the retention and destruction of personal information designed to ensure compliance with legal and contractual obligations, and to securely destroy personal information once no longer required;
- a designated Privacy Officer who is responsible for overseeing VodaSafe’s compliance with privacy legislation;
- a framework that contemplates the roles and responsibilities of our employees with respect to the treatment of personal information.
UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our privacy practices. We encourage you to periodically review this page to ensure you are familiar with those changes. We will indicate at the top of this Privacy Policy when it was most recently updated.
CONTACT US
If you have any questions or comments about this Privacy Policy or the manner in which we or our service providers (including our service providers outside Canada) treat your personal information, please contact us at:
Carlyn Loncaric, CEO